A comment
Two months after installing the granite door, I came home and realized that I could not get into the apartment. All this time the door was operated in a very sparing mode - no one lived at home, did not sleep, did not visit the apartment. I come to the closed door, begin to think what to do. I decided to call the store where they bought the door. I found the phone on Yandex maps. I called, explained the situation to the boy George. Gosh says to me - no problem, record the phone, the master will come to you. I ask - who will pay? The contract door for a guarantee of another 10 months. To which they answer me - the master will come, look, open the door.Services must be paid, but get a form from him - what is the reason for the problem. And on this piece of paper they will return the money to me.
It’s a rather complicated scheme, but you don’t really pick it up - standing at the closed door with the thought that you have nowhere to sleep today. Two hours later, the master arrived, opened the door for about three minutes, asked for 3500r. Instead of the form, I suggested writing a receipt, which would indicate that he opened the door for 3500r. this man had nothing to do with Granite.
I’m calling George again - I ask - what to do next? Write a letter to the site. Wrote, a week later no one answered. Started to call - my question is bypassed. Who will pay me this, where to call, whom to contact? And then they began to accuse me of calling all kinds of “left” phones, instead of contacting their repair service. That is, I, standing on the stairs, had to get the documents for the door and read what phone I should call if I can’t get into the apartment (these are their words). And this beautiful George began to tell me that he generally has nothing to do with this situation, that he generally works in an online store.
Cool, yeah?
Just a bunch of scammers. Comrade Gosh, apparently - just in proportion with a man who comes for repairs.
Please note - when ordering the door, I asked to put all the best, including locks. My door now continues to junk, the locks must be changed again.
As a result, to the cost of the door 35,000, I added the costs of opening it 3500r and replacing all the locks on the nose, and this will also cost a pretty penny.
I read the reviews - a lot of people have problems with their doors, Granit’s employees write everything about it - “this is a comment from competitors, we have all the best.” Yeah, we saw it all "the best"
agreement 72633 to the address Zarechnaya 33 - 755
Minuses
they threw me - did not fulfill the terms of the contract. The quality of the locks is at zero