Factory furniture Triya

The modern, rapidly growing company Triya offers a huge assortment of a wide variety of furniture for your home. Triya is the largest holding company engaged in the harvesting of wood, the manufacture of furniture from it and its sale. Accessories and other necessary components of the company buys abroad. The production uses advanced technology. Which allow you to keep prices low enough. Here you will find customer reviews on Triya furniture.

Furniture Triya - user reviews and ratings

Sergei

scammers

A comment

I bought furniture for the action, brought on time, the collector was looking for a long time, there were few who wanted to have a haemorrhage on this garage. But, gathered a few days later. The facades are scratched, the mechanisms are stuck ... The answer of the quality department was like: they removed it from production and we can’t do anything ... And that’s it. Return to the campaign only through the court. generally scammers.

pros

when selling, present their furniture as high-quality, image

Minuses

treating the customer as ... bad

Term of use

less than a month

Recommendation to others

Not recommend

Quality
1/5
Practicality
2/5
Price
3/5

Pauline

Rotting furniture

A comment

Triya is the most terrible store I've ever encountered !!! I went into the store and asked the hallway if there was a cabinet size of 60 that I needed, and hangers with a pouffe width of 80. They told me yes, but in the exhibition version no, it’s on the computer. We began to watch. I liked everything in the picture, the seller brought color samples and I ordered. They said to wait a month and delivery in St. Petersburg is free !!! Left a prepayment. A month passed, the call was discussed, it was necessary to make full payment and in a couple of days they would contact me. The day of delivery has arrived. They called me and said that they would bring me at that time. Well, we are waiting. They brought and it turned out that the delivery was paid almost 1000 rubles, and besides, they simply unload 200 rubles plus 3 floors of 200 total 1800. I measured 300 kg of tiles for less money and there were a lot of boxes. Well, that's not the point, though the sediment has already remained. They call right away, they say let's send the collector, but my husband is rugged and knows how to do it, I refused and then I regretted. The first, when they began to unpack, it turned out that the board, which was the side of the cabinet, was not slightly knocked and deformed. They thought that they wouldn’t believe us, I scolded my husband that I didn’t check the boxes for damage upon receipt. We collect further. It turns out the second, the holes in the loops are smaller than the bolts with which they are screwed, do not fit into them at all, they tried this way and that. We decided to drill holes with a large diameter. They drilled, screwed, hung, and horror .... the gap between the closed doors is not weak, as much as a centimeter and can not be removed, they just already should have been. The material from which the cabinet is made is the most loose chipboard that you can think of !!! I have briquettes for kindling the stove in the bath much denser pressed !!! I will never go back to this store, and the closet will fly to the trash in the end.

pros

Not

Minuses

Rotting furniture

Term of use

less than a month

Recommendation to others

Not recommend

Quality
1/5
Practicality
1/5
Price
1/5

Vladimir

Corner "Domino". Poor quality of some elements of the product.

A comment

2 years ago I bought a kitchen corner "Domino". I liked the design and practicality, and the price was acceptable. Six months later, it turned out that the soft filler under the seat (which rises) was washed out, and it became impossible to sit on it. I announced this to the manufacturer. Replaced without problems.
We didn’t lay out the corner often, so we didn’t use the inserted pillows very much. But still, after some time, they noticed that a soft filler also missed into the bottom.At first they thought it would go like that, but with each use, the wash increased more and more. In the end, the wash became the same as on a rising seat. And it was necessary to immediately inform the manufacturer about it, but something did not have time, then circumstances did not allow ... Finally, they found the time, they informed TRIA that the seats had been washed. And what did you think, in response, their quality service stated that the warranty period had passed, and if we want to replace, buy new ones.
I tried to object that the defect did not appear now, but long ago, and that a delay of 2 days under the warranty period is even ridiculous. But they were all on the drum.
Conclusion: although in general the corner is good, the quality of its individual elements is disgusting. In addition, the service (or quality) service is not interested in customer satisfaction. The customer is always right - not for them.

pros

Nice design. Reasonable cost.

Minuses

Disgusting quality of some elements of the product.

Term of use

more than one year

Recommendation to others

Not recommend

Quality
2/5
Practicality
4/5
Price
4/5

A photo

2 Files

Marina

Bad store

A comment

Ordered on December 20, 18, Milan's table, bleached oak and 2 chairs. I hoped to celebrate the New Year with a bigger table. No one called, the order did not confirm. I think, okay, hot season. Not broken off, called herself.

The operator found out something for a long time. As a result, they said that the table is not available and that it will be on 01/17/19 and that they will call me after the New Year holidays. The numbers on January 20 called herself again. We’ll bring, they say, on January 30th ... the girl phoned (herself, for the first time !!) and said that the chairs arrived at the table defective and we must wait for the next delivery ...

They brought as a result of 02.20. Over a month of use, the seam between the 2 parts of the countertop gradually rose. They did not spill anything, they only wiped it off with a rag as usual. I called and wrote a complaint. As a result, I received an answer, they say, did not comply with the operating rules ... who proved this ??

In general, unsubscribe. I don’t even want to be nervous because of these freaks. We decided that if the table is completely spoiled, we’ll burn it in the country))) by the way, the chairs also have some spots on shiny legs, but these are trifles))) I don’t advise the office, they lure you at low prices, and the quality is poor. And the staff is poor, impolite. And the deadlines are broken. I will never buy anything from them again.

pros

Price

Minuses

Quality, customer attitude

Term of use

several months

Recommendation to others

Not recommend

Quality
1/5
Practicality
1/5
Price
3/5

A photo

Sidorenko Natalia Sergeevna

Kitchen corner with a berth

A comment

We bought an exhibition sample. The contract was drawn up immediately on the spot and agreed on the delivery date. The managers called in advance, all deadlines were met, the furniture was delivered on time and very well packed. Corner very satisfied.

pros

Nice purchase price and quality satisfying.

Minuses

not

Term of use

half a year

Recommendation to others

Recommend

Quality
5/5
Practicality
5/5
Price
5/5

Anastasia

Horrible attitude towards customers!

A comment

09/13/2019 have drawn up an agreement 331782 purchase of a kitchen table. The order was placed in the store, there was no exhibition model of this model, we formed it according to the photo on the website. The seller told us about our model.

After the table was delivered to us on the 18th, everything turned out differently! A completely different table assembly mechanism and model style. We turned to the store, for which the seller directed us to the factory. We categorically did not like this assembly mechanism !!!

We turned in a 14-day period with a request for a refund, but they refused us !!!!!! The fault of the seller, the site, but the buyer suffers !!!! Where is this seen! I have never encountered such indifference to my customers! I am extremely indignant, we will file a lawsuit in court !!!!!!!!

pros

No no!!!!!! My nerves are trembling and wasting my time!

Minuses

Very negligent and boorish attitude towards customers! Do not comply with consumer laws!

Term of use

less than a month

Recommendation to others

Not recommend

Quality
1/5
Practicality
1/5
Price
3/5

Alyona

Bedroom Shroud

A comment

I ordered the bedroom of Shroud, promised delivery in 2 weeks, 45 days have passed, we are still waiting. They didn’t get a clear answer, the money under the contract can only be returned in full payment, but we have an advance payment. They promise every week, but alas. They explain that a running gear model cannot cope. It turns out that this running model, has not been released for 1.5 months, promised to resume production on November 10. When concluding the contract, it was said that everything is in stock. After reading the reviews, I’m even afraid to imagine what they’ll bring.

pros

not yet

Minuses

Delivery is long, managers are rude, only promise and do nothing

Term of use

less than a month

Recommendation to others

Not recommend

Quality
5/5
Practicality
5/5
Price
5/5

Tatyana

Table "Portofino"

A comment

I purchased a Portofino table, I note a lack of fasteners, but, believe me, this is a trifle! Collected anyway.

My indignation is due to the fact that it is impossible to “reach” the store after selling the goods.
In March'18, she applied to the company with a statement about the discovered shortcomings (the so-called "tempered" glass cracked) with all documents and photos attached, as well as links to regulatory acts.

There is no answer so far (October'18, for a second; more than six months to consider the application ?! And there is no answer)

Despite my repeated appeals regarding the resolution of the issue, I get the same answer: they sent to the factory, we are waiting for information from them.
Although I, as a buyer, should not care about other people's relationships with the plant.

So, there’s no question of any WARRANTY service (yes even there, even elementary interaction with the client on a conflict issue) after the purchase.

Very sorry!

pros

Modern beautiful design

Minuses

No feedback after purchase! Disadvantages of the product - only your problems! Warranty service (like the guarantees themselves, apparently) is not.

Term of use

half a year

Recommendation to others

Not recommend

Quality
1/5
Practicality
4/5
Price
4/5

Sergei

Furniture from THREE I am a set of sawn firewood from chipboard

A comment

I bought such a closet and realized how lousy. Such a r ......... I have not seen. contract 273878

Chipboard friable dust. I could not collect it until the end. accessories are not all available and that which is part of the marriage. The salon said that according to the claim, wait until 45 days until they bring the missing one. I tried to find it myself, but I’ve never seen one in 6 specialized stores, I don’t know where they found it at all, probably several cellars work for them in China. I had to get hungry and figure out how to finish it.

Quality DISAPPOINTING !!!! Holes drilled 30% with chips, well, those that will overlap the chipboard, but those that are in sight especially with a diameter of 15 are simply DARK !!!! 7 shelves, 4 holes on each under the shelf, but on each shelf is one of 4 larger sizes, into which the shelf holder “enters and exits” with a whistle.

But this is not so bad .... The cabinet, in fact, cannot be pulled in any way at all, those are confirmations from above and below to the side and middle walls of EVERYTHING !!! Horizontally, hope is only for carnations of the rear wall of the fiberboard (which are also not in size, I had to bend again to fix this dvpshku), since all the horizontal shelves sit on the shelf of the holders of the very Chinese, which do not even pull up and pull out. And most importantly, by design, at best, they can withstand the shelf itself and a little extra weight, as they are drilled to the edge of the board with a 15 milling cutter, the chipboard thickness remains 4-5 mm, a shaky plastic shelf holder similar to a minifix is inserted in and the whole structure is put on with a 5mm pin which is handed to the side wall - that's it ....

It is neither pulled in nor pulled in as a minifix or as a normal shelf holder of a similar design, nothing just rests on this pin, and so all the shelves, it turns out the cabinet cannot be pulled in any way, the fastening of the shelves to the walls are specifically loosened. I had to buy furniture corners and additionally connect the entire cabinet with them. When the designer designed this cabinet, the campaign was clearly stoned, because in a clear mind you can’t imagine such an ugliness.

The lower guide under the door was jammed in three places. The upper rollers on the doors are all crookedly screwed in, and half just do not spin, maybe just clamped. Collectors ***** in general, hands grow out of the wrong place.

In the kit I also took the filling of two drawers for this g ......... cabinet. There are no assembly instructions, the two side walls are left or right, those are all markings and holes on one side.
In general, simply thrown out money ... If the factory advertises itself in such a way: quality, reliability, etc., it is better to let them CLOSE and DO NOT TRANSFER chipboard in vain !!!

In general, Three I furniture is full of G ....... .. !!!! at least this particular cabinet.

The designer is stoned, the sawmakers, door pickers and pickers are just *****, the campaign is all there ***** in general, hands are not growing from that place !!!

Plus, I left a review (moreover, correct) on their website, so it turns out their moderator filters them, as a result, no one posted it, there are all such reviews about their furniture, since there is not one.
To take this squalor from Three I EXTREMELY DO NOT RECOMMEND (to put it mildly) ...

pros

they just don't exist

Minuses

one solid - besides in everything

Term of use

less than a month

Recommendation to others

Not recommend

Quality
1/5
Practicality
1/5
Price
2/5

Tatyana

Responsible company

A comment

The bed was looking up with a lift. Everywhere the prices for them oh, how huge. And here it’s quite a quality bed, and not to say that it’s cheap directly, no, just for decent money. If it’s straight cheap, it’s a question of what it is made of. And here everything is as it should. Everything is done wisely and the mechanism is good. I will recommend the store to everyone.

pros

Responsible, polite guys. Good service, decent furniture.

Minuses

Term of use

half a year

Recommendation to others

Recommend