A comment
LG has disgusting work with both customers and its service centers. Not only does the expensive equipment break down 2 years after the purchase, so all the LG equipment is so bad that the line for repairs lasts 5 days.
On May 30, I left a request for repair. June 3 is the earliest when a service engineer can come to open the machine (the door is locked).
On the hotline, I was advised to call service centers myself, and they (LG curators) supposedly have a day off. I can do a lot myself, but why does LG say in this case, what is their 24-hour hotline?
And yes, the service center is ready to meet me - to open the machine with the locked clothes washed today, but since the master has no spare parts right now (we remember that LG has such equipment that it breaks down so that the craftsmen are overloaded with work), you will have to pay extra. since there will be two exits.
I understand the service center, they do what they can, the engineers have only two legs, two arms, one head, but they can’t break. What place does LG think without developing a service network, if it is such an urgent need? Greed? It is necessary to spend money on the development of customer service. It’s easier to take money from the buyer, and there "even though the grass does not grow."
My first LG washing machine. And the last one. I had Indesit, so I did not know neither grief nor sorrow. Worked until the first repair for a long time. They repaired quickly.
I RECOMMEND EVERYONE TO BYpass LG PARTY. As far as possible.
Minuses
Technician quickly breaking through no fault of the consumer, too long waiting for repair.