A comment
Consignment note 127 dated July 28, 2015, Moscow. 24 months warranty, i.e. still valid. I bought for a small child, at the time of purchase, weighing about 15 kg, now 22 kg. The choice of mattress was due to the fact that the size of the berth was non-standard. A few months after the purchase, I noticed a slight decrease in length. Further - more, finally sent the child for the summer and decided to return the mattress under warranty.
I contacted by e-mail specified in the warranty card. Well - they answer - give us for examination, if the examination does not find anything - 2500 rubles. This is not the first time I have passed the defective goods, I answer - I’m ready to give them back, bring two forms with the organization’s seal so that I can describe the claim. One form to you - one to me. No - they answer - it’s better our representative will come and see if he finds nothing - 1000 rubles. I answer - I’m ready to accept a representative. Can you see his expert license? Will he bring the claim forms? No - they answer - he has licenses, and if you don’t like something, you can sue. Mattresses must be made in accordance with GOST 19917-93. Visually, the mattress has uneven shrinkage, which is defective, this case is provided for by GOST.
For the court, you need to send by regular mail your claim with a list and notification. The claim must indicate the actual size of the mattress. Measure with the help of two perpendicular to the mattress set rulers. So here. The thickness of the mattress cannot be correctly measured due to the edging.The mattress is edged with a wide thread that bends with minimal effort. Therefore, the ruler bends it, and - unevenly. I could correctly set the width in only one place, the length could not anywhere - it turns out the mattress is longer than a berth. Why ?! The hillocks from the ends of the mattress, which change shape from time to time - possibly due to the fact that the mattress includes a ventilation system (so-called aerators, are provided by the standard delivery of this model). T.O. a claim cannot be written. No claim - no trial. No trial - no money.
Minuses
uneven shrinkage, tubercles